spiral replacement parts and tools

Thanks for writing in! Your balances appear to be the 3/8" S400-30 Spiral Balance with a red tip. These are typically connected at the bottom of the window using a bracket. To identify the correct replacement, I'll need to see a photo of your bracket removed from the bottom of the sash. Unfortunately, I cannot identify it from the photo of the bottom of the window.

To install this balance, you'll need to work it in from the top of the window, since the sash cannot be removed. You'll need to be carefully not to bend the balance tube or the inner spiral when doing this. There is a guide below that details how to adjust non-tilt spiral balances, take a look to see if that will help as well.

The tool used to install this balance and add tension to it is the 75-005 Spiral Balance Charing Tool for Non-Tilt Windows.

Please let me know if you have any questions.

Hello,

Thanks for reaching back out to us! I've had a chance to review your response and your concerns. 

I don't recommend removing the bow tie at the end of the spiral, because you might not be able to securely lock it back in. As you know, the window manufacturer made it very difficult to repair their windows. That said, I believe I have a solution. 

Drop the balance tubes down the side of the sash and attach the tubes at the top of the window track. Have someone raise and hold the window sash up while you using the #75-005 fish for the end of the spiral. Hook the tool to the bottom hole of the spiral turn the bow tie so it passes the clip. Once pass the clip, give the spiral three or four turns adding tension to the spiral and lock the bow tie to the clip. Do the same on the other side and try the sash.

I hope this helps!

Please don't hesitate to reach out with any other questions.