Need help identifying balance needed

Question

This balance went to the top of the channel after unlocking the sash. I can see 26C on it and I think above it, it says BSI.

Emily · Accepted Answer

Hi there!

Thanks for reaching out to us. We may be able to help with this. We'll need more information to confirm though. Can you remove an undamaged balance and show us a few photos? We specifically would like to see the attachments and any other parts that engage with the assembly.