Need help identifying replacement channel balances. : SWISCO.com

Home Owner from Everett, WA

Nov 22, 2022 7:20 pm

I need help identifying which replacement channel balances I need for my window.

Thank you!

5 user uploaded images

6 Replies

Tom from SWISCO

Nov 30, 2022 1:42 pm

Thanks for your photos. Based on what I see here, you have either our S380-27 or S385-27, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Everett, WA

Dec 5, 2022 11:55 pm

Thank you so much for your help! I was able to narrow it down to S385. However, I'm not sure which weight option I should choose. Are you able to help me with that?

Tom from SWISCO

Dec 6, 2022 7:57 am

Sure! Since your old stamp is 26-3, I'd recommend the 2630 stamp option. You can also weigh your sash on a scale to verify that. Just if you want the extra assurance; I'm fairly confident in this recommendation but it can't hurt to be 110% sure. There's a chart on the S385-27 store page that you can use as a reference, if you so desire.

Home Owner from Everett, WA

Dec 6, 2022 8:03 pm

Thank you so much - I truly appreciate the help!

Tom from SWISCO

Dec 7, 2022 10:42 am

You're very welcome! Please let me know if we can be of any assistance in the future.