Need help to understand what Spiral balances I need

A home owner from Living Room says:
January 6, 2023
The metal tube of the balance is 22 inch long, the plastic on the end of the tube looks white and the tube appears to be 6/16.
Thumbnail of the uploaded file named 0.jpg
Profile picture of Tom
Tom from SWISCO responded:
January 9, 2023

Hello! If your tube is 3/8" in diameter then my first recommendation is our S900-22. Just note that this is specifically for tilt windows. If your window is non-tilt then the S900-22 will not work. 

If that's the case, photos of an undamaged version of your balance would allow us to look into it for you. Otherwise I think the above product is a good place to start.
22" Series 900 Spiral Balance
22" Series 900 Spiral Balance
S900-22
$8.47
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.