Need multiple parts - first timer replacing
Theres a pic showing a white stop (??) on the right side but not one on the left. I need 2 of those as well.
Hey there. Yes, this does look like the 15-228 Pivot Shoe. if the spring is 1/2" thick, it's the S160-10 10 pound spring. As far as the window track where you don't see the coils, is the shoe in the window? Can the window still lift and move? The coils must be in there then, perhaps just further up the sash. The video below shows how to remove and replace these systems.
Most likely you need the 10 pound S160-10 coil on both sides of the sash, for a total of 20 pounds of support. See the video below for how to work this out. If in doubt, weigh the window sash and you can use that weight to determine the spring weights needed.
For a single coil support, see the 15-150S sold separately.