Need new channel balances and associated hardware

A home owner from Riverside CA says:
August 28, 2018
I need new channel balances for my windows. One is stamped 32-9 AG5 CMC 54. 33" long and just over 1/2 inch wide and deep. The other I need is stamped 32 4 DO Caldwell. Also 33" wide and just over 1/2 inch wide and deep. I also need all associated plastic hardware. Also, I am missing one clip in the window frame. I need 6 of the first set and 4 of the second set. I tried to upload photos on this site but I wasn't able to. I will happily email them.
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Casey from SWISCO responded:
August 31, 2018

Hi there, we'll certainly want those photos if you wouldn't mind emailing them. The address is help@swisco.com. Just be sure to include your discussion reference ID, D120960. Thanks!
A home owner from Riverside CA says:
August 31, 2018
Here are some photos
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Tom from SWISCO responded:
September 7, 2018

Thank you! I think we can replace this balance, but it will have to be a special order. Can you just show me a photo of the hook at the end of the cord? Also, are the 32-9 and 32-4 balances identical in every way, other than the stamp? 
Take Out Clip
Take Out Clip
16-002
$0.41
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