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Tom from SWISCO responded:
June 8, 2022
We can supply this balance, but it has to be a custom order due to its configuration. Before we go any further, I just need a bit more information. First, can you confirm the length of the metal channel? Based on your stamp of 23-3, it should be 23-7/8" long. This is the only size we can offer for a balance with this design. Next, can you confirm how many balances you needed altogether? Lastly, you said you needed the takeout clip. Yours, however, is an older type that is, to my knowledge, not made anymore. Our metal take out clips also won't work as an alternative. Trust me, I've tried many times, but the design is just too different. I hate to say it but your only option, or at least the only option that I got to work myself, is to drill a hole for a screw just about where the old takeout clip installed. As long as the screw sticks out a little then it will serve the same role, and you can remove it once the project is done. It's not an elegant solution, and it's definitely more of a hassle, but it is your best bet. |
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Tom from SWISCO responded:
June 9, 2022
That length is a problem. When it comes to these extended travel balances, even a 1/4" difference can make or break an installation. The problem you'll run into is that the longer balance will stick out of the sash at the bottom and hit the sill when you go to close the window, leaving a gap. The alternative, using a shorter balance, might end up being worse. In that scenario the cord won't be long enough for the window to function properly; when you go to close the sash, the cord won't have enough travel to make it all the way down, which will lead to the sash stopping just short of the sill or, in a worst case scenario, the cord even yanking out of the block and tackle system. I have seen your 3/8" length increment balance before, but I have never been able to track down a reliable source. At this time, the 7/8" increment is all that we can supply at this time. You can still give it a shot if you want, but these custom parts are non-refundable, so if you buy them to try out then you won't be able to return them if they end up not working. Just let me know if you want to do it anyway and I will email you a custom purchase link and price quote. |
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Tom from SWISCO responded:
June 9, 2022
You got it! I'll email you a purchase link and price quote right now for 2 of these balances. These will be 23-7/8" long but are otherwise the same configuration. The expected lead time is 5-6 business weeks, as these have to be made. We do sell those metal clips separately, but they are currently out of stock. See our 62-108. As for lubrication, it depends. Silicone spray in the window track itself can't hurt. I like that better than oil since it doesn't attract debris and dust in clumps. For the balance itself, ours all come pre-lubricated but you can use white grease on the spring if your older units are in need. |
