Need new crank Assy. For window

Thanks for writing in! I'm sorry to hear that your order did not work out for you, however, I am happy to help get you set up with the correct replacement.

To start, I'll need to see a photo of your existing casement operator. I'll need to see the body of the operator as well as the arm that connects to the bottom of the window.

Are you able to provide a photo of your existing operator?