Need new crank assembly

A home owner from New Berlin, WI says:
March 20, 2022
The crank opens the window but will not close it. I would like assistance with ordering a replacement.
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Lauren from SWISCO responded:
March 22, 2022

Hello, thank you for posting! 

Please start by reviewing the 39-220B and 39-221B casement operators to see how it compares to your original. Also review the related items section for compatible cover and handle options. Let me know if you have any additional questions. 

Swisco.com
Encore Dyad Sill Mount Operator, LH
Encore Dyad Sill Mount Operator, LH
39-220B
$24.95
Encore Dyad Sill Mount Operator, RH
Encore Dyad Sill Mount Operator, RH
39-221B
$24.95
Encore Truth Operator Cover and Handle
Encore Truth Operator Cover and Handle
39-452
$12.05
Encore Truth Operator Cover and Handle
Encore Truth Operator Cover and Handle
39-451
$12.05
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