Need part
Hello, thank you for posting,
We can supply replacements for your balances, but to further review, we will need to see a picture of the inside of the metal channel where we can view the connection point between the spring and pulley system. From there we can narrow down the series needed for your window. Thank you!
Yes, thank you!
With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.
The length of the metal channel excluding the nylon attachments should measure 24" long and you will need a 2340 stamp option.
Please review and let us know if you have any additional questions!
An order can be placed directly online from the product page or by calling us at (888) 991-1929 to assist. Let me know if you have any additional questions!
No problem! Please let us know if you have any future hardware questions.