Need part match recommendation

Question

The metal part is 27" long. The channel balances don't move with the window. Sometimes they pop up above or fall below. Windows are very difficult to close. Home inspector recommended the balances be replaced.
Thanks for your help.

Bob · Accepted Answer

Thanks for posting. We can replace this balance, but it has to be via custom order since it is not like any of our stock items. I just sent you an email with a custom link enclosed to order a pair. If you need a different amount, or have any other questions, just let me know prior to placing your order. Many thanks.