Need part number

A friend from New York City says:
August 12, 2021
Hi. Can you identify this piece? These guys came and took it off my door...two pieces...and never returned to to the repair. I just need to buy the part and someone here will install them.

Can you help?

Please and thanks!
Thumbnail of the uploaded file named thumbnail (1).jpg
Thumbnail of the uploaded file named thumbnail.jpg
Profile picture of Emily
Emily from SWISCO responded:
August 17, 2021

Hi there!

Start by taking a look at our 81-051 and 81-052 rollers. Carefully look over the dimensions for each and compare them to your original hardware to see if one of these match what you need.
Arcadia Sliding Door Roller
Arcadia Sliding Door Roller
81-051
$15.97
Sliding Door Tandem Roller Assembly
Sliding Door Tandem Roller Assembly
81-052
$28.50
How to identify patio door rollers
How to identify patio door rollers
VIDEO
WATCH >
How to Replace a Patio Sliding Glass Door Roller [1080p]
How to Replace a Patio Sliding Glass Door Roller [1080p]
VIDEO
WATCH >
How to maintain a sliding glass door
How to maintain a sliding glass door
GUIDE
READ >
How to replace a sliding glass door roller
How to replace a sliding glass door roller
GUIDE
READ >
Identifying the right replacement roller for your sliding glass door
Identifying the right replacement roller for your sliding glass door
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.