Need pivot pin/bar and pivot shoes

Hi.

I have several windows where the pivot pins and/or shoes are broken and need to be replaced. The windows were purchased by the previous homeowner from Window World and were manufactured by AMI according to the documentation.

Any help you can provide will be appreciated very much!!

I am also curious whether I will need a spiral balance charging tool to change the broken pivot shoes. Your video on replacing shoes (https://www.youtube.com/watch?v=cDiAmRznucU) suggests that I won't...

Thanks,
James

The pivot shoes in our windows that I recently asked about (reference D116568) look like the 15-175 shoe shown in the photo posted by this customer. But in my case, there is no coil balance connected to the shoe. There also doesn't seem to be a spiral balance attached to any of the shoes I have examined so far. There should be some sort of balance mechanism attached to the shoe, shouldn't there? Do companies ever install windows with a balance? That might explain why our windows are so hard to open!!

Correction: I looked at the windows again and there IS a coil balance connected to the shoe (three, in fact). I just didn't notice the strip of metal in the channel!

Thanks for your help! The parts are ordered and with any luck, the windows will be repaired soon!!