Need replacement channel balance

Quick Learner from Phoenix

May 1, 2018 4:45 pm

Hi We need a replacement for the aluminum spring assembly for AAMA/NWWDA 101/I.S.2-97 windows. H-R25 48by 72 inch. We only need one. Please assist.
thanks Chris

2 user uploaded images

8 Replies

Casey from SWISCO

May 2, 2018 11:06 am

Hi Chris,

It looks like you have either our S351, 1" thick, or S390 , 1-1/8" thick, channel balance. Take a look at the image below to determine which balance you'll need. You'll also need to know the length of your balance and the weight of your sash in order to choose the correct option.

Comparison of 15-001 & 15-002

Quick Learner from Phoenix

May 11, 2018 11:33 pm

It is the 1inch by about 25.5 inches. Don't know how much the sash weighs. The sash is 26 by 46 inches

Does that help?

Chris

Tom from SWISCO

May 15, 2018 1:29 pm

I'm afraid not. You could go by the stamp printed on your old balance, but if you aren't sure what it reads or if you can't find it, you will need the exact weight of your sash. You also mention your metal channel is about 25.5" long. Can you confirm the exact length of the metal channel? If it's 25.5", it has to be a custom order.

Quick Learner from Phoenix

Jun 13, 2018 11:00 pm

The window weighs 30 lbs. the metal channel is 26 inches long including the plastic fittings on either side. I took a picture of the stamp on the balance. I'm sure it wasn't a custom order. What sizes are close to these specifications?

Thanks

Chris

Tom from SWISCO

Jun 18, 2018 11:24 am

You don't want to include the plastic fittings in your length measurement, only the metal channel. If your metal channel by itself is 25.5" long, it will need to be custom made. If that is the case, please tell me how many you need and we can get started on that.

Quick Learner from Phoenix

Jun 21, 2018 1:21 am

The metal channel is 25 inches long. I don?t think it was custom. What sizes are there?
We just need one.

Tom from SWISCO

Jun 21, 2018 8:19 am

Ah, I see. If the metal channel is only 25" long, then you just need to decide what Series you have. I recommend going back to Casey's first response. Like she said, you either have the Series 351 or Series 390. Once you figure that out, just select the 25" long balance and the 2450 option and you'll be good to go.