Andersen casement operator & roller assy

A home owner from Scottsdale says:
May 12, 2022

Hello Tech Support,

Looking for this Anderson casement window operator. The arm length is ~ 13 1/4 inches from the crank pivot point to the pivot point on the slide shuttle on the window frame.

Also looking for replacement patio door roller assembly shown too.

Thanks Paul 

Thumbnail of the uploaded file named Image (7).jpeg
Thumbnail of the uploaded file named Image (5).jpeg
Thumbnail of the uploaded file named Image (4).jpeg
Thumbnail of the uploaded file named Image (10).jpeg
Thumbnail of the uploaded file named Image (9).jpeg
Profile picture of Casey
Casey from SWISCO responded:
May 13, 2022

Hello,

I believe the newer Andersen 39-332 operator should be the one that you need to repair your window. However, since yours is an older style, you might need to order the 39-362 adapter plate to install the operator to your window. 

As for the roller, you can start by comparing the dimensions shown on the 81-149 product page to yours. Please note that you would need to reuse the top portion attached to the roller shown in your photo. Thanks for posting! 

A home owner from Scottsdale says:
May 13, 2022
Hello Casey - Greatly appreciate the quick response! Thank you....Paul
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.