Need replacement Balance
Hello there!
Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 5/8" which is what makes it custom. For example, the metal channel should measure 25-5/8" long. Custom orders are nonrefundable so you may want to double check to be safe.
I'll just need a few additional details so that I can get this moving for you. Can you show us a photo of the bottom fitting from a side angle? We will also need to see the metal clip that is attached at the end of the pulley cord.
Thank you!
Thanks for the additional photos! We're almost there. I just need to see the metal clip attached at the end of the pulley cord. It appears it broke off from these photos so we recommend checking the balance on the other side of the window, or an identical window in the house.
Can you also confirm the number of balances you're looking to purchase?