Need replacement balance model #

A home owner from Port Orange, FL says:
I need to determine which SWISCO channel balance is the right replacement for my broken channel balance. The 4 digit code stamped on my channel balance is 2940 and the channel length is 30".

A customer submitted photo of channel balance attachments.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. You either need our S380-30 or S385-30 replacement balance. We just need a bit more information concerning your bottom attachment to determine which balance replacement you need.

Please refer to the chart below and pick out the shoe that more closely resembles your own. This will help us identify your balance Series.
A SWISCO guide to identifying balance shoes.
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