Need replacement crank .

A home owner from Very Beach , FL says:
May 14, 2020

Hello, Can you suggest a replacement part for this crank.

The worm gear wants to back out when trying to close the window

and the cog looks stripped.

The swing arm is approximately 9 1/2 inches long.

Thank you .

Stan

Thumbnail of the uploaded file named 61E295F0-32B4-4706-8588-41491B2497A1.jpeg
Profile picture of Bob
Bob from SWISCO responded:
May 18, 2020

Hey Stan. If the arm is 9-3/8" long and straight, see if our 39-094 or 39-095 match what you need. Let me know what you think. 
A home owner from Very Beach , FL says:
May 19, 2020
Hi Bob. Your suggestion for item 39-094 is right on. I thought it looked like the
part I needed and now I can order with confidence .

Thank you for your help.

Stan
Profile picture of Bob
Bob from SWISCO responded:
May 20, 2020

Glad I could help confirm it for you Stan. Let me know if you have any other questions, and thanks for your business; we appreciate it.
A home owner from Very Beach , FL says:
May 28, 2020
Hi Bob. Here is another window that I could use you help with.

I'd like to replace crank and the hinge set , bottom and top. The straight arm measures 9 3/8"
Your Straight Arm Operator 39-094 looks like it would fit.

I'm not sure about the hinge set. The plate mounted to the bottom window frame measures
approximately 7 7/8".

Please let me know if you need additional picture.

Thanks. Stan
Thumbnail of the uploaded file named C06CEA90-B0AD-4E26-86D9-A9CE05E895E3.jpeg
Thumbnail of the uploaded file named B979A3A9-A397-4FE8-AAA6-2BAFF3ADD604.jpeg
Thumbnail of the uploaded file named 929A4B22-8CDE-4128-BF24-67D6E304FFBA.jpeg
Profile picture of Bob
Bob from SWISCO responded:
May 29, 2020

Hi again Stan. I agree, if the dimensions match then the 39-094 looks right. The appendage at the end of the link arm is the other big tell. As far as the casement hinge, I think you'd be okay using our 36-004-10 10" Hinge, so long as you replace both the top and bottom hinges at the same time. 
A home owner from Very Beach , FL says:
May 29, 2020
Bob, thanks again for your help. I'll will let you know how everything turns out.

You guys are the best.

Stan
Profile picture of Bob
Bob from SWISCO responded:
June 1, 2020

Thanks, Stan. I really appreciate the kind words. Let us know how you make out.
Andersen Window Crank, 4-1/2"
Andersen Window Crank, 4-1/2"
39-146
$43.57
Andersen Window Crank, 4-1/2"
Andersen Window Crank, 4-1/2"
39-147
$43.57
Andersen Straight Arm Operator, 9 3/8" Arm
Andersen Straight Arm Operator, 9 3/8" Arm
39-094
$99.97
Andersen Straight Arm Operator, 9 3/8" arm
Andersen Straight Arm Operator, 9 3/8" arm
39-095
$99.97
10" Stainless Steel 2 Bar Hinge Set
10" Stainless Steel 2 Bar Hinge Set
36-004-10
$19.93
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.