Need replacement cranks both right and left sided

A handy person from York me says:
May 12, 2023
I've included all markings on the windows
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Emily from SWISCO responded:
May 15, 2023

Hey there!

I recommend you have a look at the 39-187 and 39-188 operators. Carefully review the dimensions and see how they compare with your old hardware.

Let us know if you have any questions! 
A handy person from York me says:
May 16, 2023
Thank you
The screw holes don't line up, I sent a response to the prior email.
Did you receive?
Thanks Joel
A handy person from York me says:
May 16, 2023
Photos
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Emily from SWISCO responded:
May 16, 2023

Yes, we've received your new photos! We've never heard of this issue before. Can you write out the distance between the two installation holes, measured from center to center? I'm afraid a photo of a tape measure won't suffice as we need a precise, written dimension. 
A handy person from York me says:
May 16, 2023
You were right i measured and both measurements were 5 inches.

We will order tomorrow
Joel
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Emily from SWISCO responded:
May 17, 2023

Great! Good luck with the repair and let us know if you need anything else! 
A handy person from York me says:
May 17, 2023
Will do, you are all great!! You've got a great niche, I'm hoping to help various customers in replacing their cranks
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Emily from SWISCO responded:
May 17, 2023

Thank you so much for your kind words! We're always happy to help!
Sash Dyad Crank, 5"
Sash Dyad Crank, 5"
39-187
$37.10
Sash Dyad Crank, 5"
Sash Dyad Crank, 5"
39-188
$37.10
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