Need replacement window balance

A home owner from Los Lunas, NM says:
Hi - I have broken window balance in an Alenco window. photos are attached. This balance (exclusive of plastic hardware) is 28" long The number on it is 2730.

I recently ordered sash guides for the identical window. The model numbers for the sash guides was 18-174
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Tom from SWISCO responded:

Hello! My first suggestion for this balance would be our S395-28 . This comes with a 19-005 top and 15-001 bottom, so as long as those match up then you should be good to go.

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