Need replacement window balances

A quick learner from United States says:
May 9, 2018
Need balances that measure 18 and 21 inches in length. Also any additional hardware required.

Thanks
Craig
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Tom from SWISCO responded:
May 14, 2018

We can replace this balance, though it will have to be specially made. Before we begin, can you confirm that your two lengths of 18" and 21" are only based on the metal channel? Can you also tell me the stamp printed on the metal channel for both balances? Finally, how many of each did you need?
Channel Balance Top, Pan AM
Channel Balance Top, Pan AM
19-035
$2.63
Channel Balance Shoe, Pan Am
Channel Balance Shoe, Pan Am
15-007
$1.54
#6 x 3/8 SS Pan Head Screw
#6 x 3/8 SS Pan Head Screw
33-071
$0.21
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
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