Need sash balancers

Contractor from Livermore CA
Hello,

I have 4 Milguard windows that need sash balancers. They have never run very well as I suspect they were too strong making the windows hard to close. The sash weighs 26 pounds. Please help me get the right parts.

Nate
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4 Replies
Quick Learner
Hello,

Here are pictures of what you need.
3 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. What you have here isn't a part of our stock catalog but we can still help via custom order. Please allow us to confirm the availability and we'll reach back out as soon as we have that for you. 

Emily
Emily from SWISCO
SWISCO
Expert

Thank you kindly for waiting while we looked into this. Your 23-9 stamp is calibrated for a sash weighing 26 to 30 pounds. However, we can supply balances with the 23-5 stamp if you're interested since your hardware is too strong for the window. A pair of balances with the 23-5 stamp will support a sash weighing 21 to 26 pounds. Can you confirm which stamp you'd like to go with? Can you also confirm the number of balances you're looking to replace? We can get the ball rolling from there. 

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