Need some help.

Quick Learner from Columbia Maryland
2 sizes. 1) 18 7/8 with stamp 1840Z. 2) 28 1/2 stamped 1830Z
User submitted photos of a window balance.
7 Replies
Paul
Paul from SWISCO
SWISCO
Expert
Thanks for posting. Can you confirm the metal channel length for both balances? These usually end on the inch. In both cases I believe you have the Series 371 channel balance. If your balance lengths are accurate, they will need to be custom made. Let me know!
Quick Learner from Columbia MD
Thanks for getting back to me. The smaller one is 19 with a stamp 1840 Z. I remeasured the larger one. It is closer to 28 5/8 with stamp 2830 Z. I found a sticker in one of the windows that are over 30 years old. I couldn't read all of it but it looked AA-- Sponsored series2500 . mst a676? I was guessing it would be 29 inch because of the 2830 stamp. Would 3/8 of an inch cause a problem? Thanks
Quick Learner from Columbia Maryland
Thanks for getting back to me. I agree the smaller one is 18 7/8 with a stamp 1840 Z. The larger one is 28 5/8 inches long with a 2'830 Z stamp. So Should l order the 371-19 , 1840. And the 371-29, 2830? Would 3/8 of an inch make a big difference?
Paul
Paul from SWISCO
SWISCO
Expert
I believe you have a Rollyson window. Why some of their balance are cut down, I don't know. You would think they would make them standard like other window companies. That said, you can try a full inch for the S371-29 (2830 option). I also think the S371-19 (1840) should be fine.
Quick Learner from Columbia MD
Sounds like a plan,thank you. Should I try just one or order all 16. Can I return if they don't work?
Tom
Tom from SWISCO
SWISCO
Expert
It's up to you! You can return the hardware if it doesn't work. See our return policy for more information.
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