Need these parts??

Question

Hi I am a Realtor and assured my buyers I would have window fixed. So her I am and NO ONE seems to be able to help me. Please look at pictures and get back to me asap PLEASE!! I found a name of windows and it looks like the name is Cardinal

Please let me know where and how to replace this broken pieces thank you

Bob · Accepted Answer

Thanks for posting. This looks like a Coil Balance system, though the bottom part with the cam, the pivot shoe, is of a pretty unusual design. Can you remove it from the window and give us the width and thickness of the pivot shoe, as well as a close-up picture? From there, we'll do our best to see what you need. Many thanks.