Casey from SWISCO responded:
October 24, 2019
Hi there, That's the cam of your pivot lock shoe! We can certainly help find you a replacement shoe. Can we see a photo of your shoe removed from the window? |
Casey from SWISCO responded:
October 25, 2019
Thank you for your photo. Take a look and see if our 15-118 is what you need. If your measurements don't match up, then get back to us with the width, height, and thickness of the part and we will keep searching for you. |