Need to Identify my "26 5 HR CALDWELL." & "26 4 HR CALDWELL." market parts

Question

Hi,

I am trying to identify the window sash(es)for my girlfriend's window. I have come against a few unanswered questions during this process that I need help before ordering:

1. Attached are pictures of the ends of this 1/2" X 27" long sash.
Identifying numbers (printed or stamped in blue ink) of "26 5 HR
CALDWELL." The matching sash (which makes sense to additionally
replace the matching Sash at this time) has markings of "26 4 HR
CALDWELL."

A customer submitted image of their channel balance.

Tom · Accepted Answer

Hey, thanks for posting. Looks like you only have one point on your list. That's okay, though, I'll try my best to identify what you have with the information given.

To start, these are actually known as window balances, not window sashes. The sash is the part of the window that actually moves up and down.

I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.

Comparison of 15-004 and 15-005

Can you also tell me if the two balances you mentioned are in the same window? They should have the same stamp. You might want to weigh your window sash and compare that weight to the option chart we show for each balance to determine which is the better selection. We do not recommend having two balances in the same window with a different stamp.