Tom from SWISCO responded:
May 20, 2020
|
Tom from SWISCO responded:
May 21, 2020
Hey, Scott. We aren't able to replace the springs, unfortunately. If your springs are worn out and need replacing, then you will end up needing entirely new jamb liners, which isn't a service we can provide. There is no adjustment you can make on this kind of hardware since it's literally just a bare spring in a track. I would recommend contacting the original window manufacturer at that point. |
Tom from SWISCO responded:
May 22, 2020
We don't sell jamb liners or this type of spring, no. If your window won't stay up then the issue is probably with the springs. Since the manufacturer isn't around anymore, I don't know where you could find these. Maybe a local hardware store who once sold these windows, assuming they even have older parts in stock. I am sorry we can't offer a better suggestion. |