Need to buy replacement

Quick Learner from Sacramento, CA

May 3, 2017 2:37 pm

So I think I need the the following replacement part but wanted to double check:

28" Series 385 Channel Balance

Here are some pics of what I have

User submitted photos of a window balance.

4 Replies

Tom from SWISCO

May 5, 2017 2:46 pm

I'm afraid I can't use these pictures to confirm what you have. You only show the top attachment, which looks like the 19-002. The Series 385 has the 19-005. We can at least rule the Series 385 out, but I'm not sure what your bottom attachment is. You will need to carefully look over the pictures and dimensions we show on our site to confirm the best match.

Quick Learner

May 8, 2017 2:20 pm

How about these pics...will they help to ID what I need

Tom from SWISCO

May 10, 2017 2:44 pm

Thanks! The bottom shoe looks particularly large. I would start with the Series 390 channel balance; this comes with the 19-002 top and 15-001 bottom. As long as the size of these attachments match yours I think you'll be okay.