I need at least 2 keepers for Viking patio doors. The only label I found was located inside of the top frame. The label include information about safety certification and the following code: SGD C30 96 x 96.
The glass has information that I assume was added by PPG in the top left corner starting with: PPG Herculite R
The missing keeper was held in place by 4 screws. The door latch, initially, moves down, then outwards and finally upwards in the latching motion. ie it secures upwards.
Could you recommend a suitable keeper, please?
Need to find a keeper for a Viking patio door
Handy Person from Benicia, California
Jun 3, 2018 6:39 pm
6 Replies
Casey from SWISCO
Jun 5, 2018 9:52 am
HI, thanks for reaching out. I think we should be able to help find a keeper for your Viking patio door but to be sure, we'll need to see a photo of yours. If you can send us one over, we should be able to take it from there!
Handy Person from Benicia, California
Jun 5, 2018 11:57 am
Hi,
The old keeper is completely missing - this is a rental property - so I cannot send a photo of item I am trying to replace.
I was hoping the Model number SGD C 30 would help.
Any suggestions
?
Thank you
trevor
Tom from SWISCO
Jun 6, 2018 8:55 am
Ah, no, unfortunately, that's actually not a model number. It's an AAMA product designation, relating to the safety certification on the door itself, separate from the hardware.
The designation describes what type of door it is, what application, and the size, but none of that information reflects on the hardware. It's kind of similar to saying that you've got a 10" x 10" birthday cake. You know how big it is, what it's for, but you have no idea what kind of icing is on it.
Here's the workaround: show us the "mortise latch" that hooks into the keeper. If we see it, we can recommend a substitute. If you have screw-holes for the keeper on the jamb, tell us how far apart they are.
Handy Person from Benicia, California
Jun 8, 2018 9:20 pm
Hi,
I read through a few of your case histories / FAQ's and found a question similar to mine and so..... I followed the advice from that case namely, to order part 89-029.
The parts arrived today and THEY FIT perfectly.
My thanks to Swisco and employees like you demonstrating a great sense of customer service and for being a valuable resource to parts.
I read through a few of your case histories / FAQ's and found a question similar to mine and so..... I followed the advice from that case namely, to order part 89-029.
The parts arrived today and THEY FIT perfectly.
My thanks to Swisco and employees like you demonstrating a great sense of customer service and for being a valuable resource to parts.
Tom from SWISCO
Jun 11, 2018 8:37 am
Great! Our site and our reps are always here for you. Thanks for coming to us.
