Need to identify




I'm not sure what you have, unfortunately. We have dozens of different balances with that stamp. It's not a product code or anything, it just indicates the strength of the spring.
In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings.

I am attaching photos, some not so great, of measurements.
Is this a part we can order?
Unfortunately there is not a manufacturer listed on the window.



The part you're showing me here is the top sash guide, though I cannot make out what your precise dimensions are.
One possible match is our 18-009, though this is just an educated guess. You can review our dimensions below to see if they line up.

