Need to identify what series balances I have

A home owner from Hudson, FL says:
Hello,
I have several defective window balances, of various sizes. They all single hung, non-tilt, sideloading block & tackle style. The particular one in the photos has a stamp reading U B 28B
Thank you
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
This looks like our Series 380 channel balance. Check it out and let me know if you agree! I would recommend our S380-28 with a stamp 2820 option.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.