Need to identify and order part

Question

This is the part installed at the inside top of a window slide.  It works with the channel balance.  I believe they're called top sash.  I couldn't find this part design within your available top sash catalog.  I need to re-order a pair, because the top sash on one is broken at the top (not pictured).  I have a 3330/3340 window channel balance.

Casey · Accepted Answer

Hello,

Unfortunately, your top sash guide isn't made anymore but I have run into it many times and you can use our 18-171 as a substitute. It will require cutting the top down to size so that it can fit sand is not the most elegant solution in the world but it will work. Thanks for posting!