Need to know the Caldwell channel balancer model number

Home Owner from California
I want to know which model I should order from your website to replace the broken channel balancer.

The existing one has this number on it 26 9 DR CALDWELL

The weight of the window is 35 lbs
length - 27 inches
4 Replies
Bob
Bob from SWISCO
SWISCO
Expert

That stamp code indicates the strength of the balance, but not the kind you need. Please show us pictures of the nylon fittings on either end of the balance. From there we should be able to narrow this down.

Home Owner from California
Thanks Bob, unfortunately I threw the broken nylon thread with hook. Here is the pic, will this do? The weight of Window is 35 lbs
4 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for getting back to me. Looks like you have either an S380-27 or S385-27. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement, so compare both with your old hardware to see what matches best. You'll have to choose a stamp option. Your stamp code of 26-9 is from an older rating system we don't use. Obtain the exact weight of your window sash. On each balance shop page there's a chart that shows the corresponding weight range to each stamp option; you can match your sash's exact weight with one of those weight ranges.

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