Need to know what channel balance to purchase

Question

Hello,
I have a Marvin double hung window which one of the channel balance broke. I captured the numbers on the Channel balance with the attached picture (368 56 p8). What channel balance should I purchase to replace it.

Thank you

Tom · Accepted Answer

Hi there- thanks so much for posting!

We will need to see some photos of your end attachments on either end of the metal channel to determine the best replacement balance. The photo you sent is helpful as it indicates the option that needs to be selected at checkout and represents the spring tension needed for your window, but it does not tell us everything we need to know.

Send over those photos then we can get the ball rolling on finding you a replacement. Thanks!