Need to match the one on the left

A quick learner from Orlando, fl says:
The ones I ordered we're wrong unfortunately. The upper parts were right but this is the ones on the lower side.

Thanks -john
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
I'm afraid the depth of the Series 380 shoe (1") is the smallest we have. You should be able to shave the shoe down a little to get it to the right size, however.
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