My part number is 23-3 GA2 CMC
I can not find a replacement part.
Need to purchase a Window Balancer

Landlord from FL
Jun 2, 2024 10:19 am
4 Replies

Bob from SWISCO
Jun 2, 2024 1:33 pm


Thanks for posting. That stamp code actually is not an identifier. It just indicates the strength of the channel balance. To know what balance you need, please remove it from the window and show us clear photos of the nylon attachments at both ends. Those attachments will narrow down your options. Many thanks.

Landlord from FL
Jun 6, 2024 3:19 pm
I upload the pictures
The width is 1/2 inches
The width is 1/2 inches
3 user uploaded images

Bob from SWISCO
Jun 7, 2024 9:46 am


Thanks for your photos. Based on what I see here, you have either our S380-24 or S385-24, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.
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