Need to replace

A home owner from Indiana says:
December 29, 2019
Windows are 18 years old. Unsure of brand but locking mechanism has PRISM molded on iy
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Casey from SWISCO responded:
December 30, 2019

Hello,

I can't say for sure which parts you need while the hardware is still installed but you can start by comparing the style and dimensions of your pivot shoe to our 15-192 and Series 170 and Series 171 coil springs. Take a look once you've removed the hardware and let us know if you have any other questions. Thank you!
CertainTeed Pivot Shoe
CertainTeed Pivot Shoe
15-192
$6.39
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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