Need to replace 2 old sash balances. Can't find number on website. Please help!

A handy person from Painted Post New York says:
Need replacement sash balance. Numbers on existing balance are #1269 and
147-5-27. Cannot find on website. What is the cross reference number?
Thank you
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. I think the key stamp here is "7-5-27." Can you confirm whether the digits "7 27" are printed differently; perhaps larger, or in a different font? If so, then I recommend our 24-737 Andersen sash balance.
A handy person from Painted Post New York says:
The numbers are printed as such. 147 5 27. no dashes. I don't think there is any difference in the letters.
I also measured the balance and the measured 3 inches wide x 6 1/4 inches long. The window glass dimensions are as follows: 32 1/2" wide by 22" high. I did not take a pic because they look like all the others on your website

Please help! My client is getting impatient.
Profile picture of Tom
Tom from SWISCO responded:
Gotcha, thanks for confirming. In that case, I think our 24-531 would be a better choice. "5 27" is likely the key stamp here. I just wanted to be sure!
A handy person from Painted Post, NY says:
Tom, thanks for your help. I will order immediate a pair immediately.

Profile picture of Mike
Mike from SWISCO responded:
We always love to hear positive feedback from our customers! We thank you for choosing us for your hardware needs and hope you think of us again in the future if you were to ever have any other hardware needs addressed
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)