Need to replace Track and Wheels

Quick Learner from Pleasanton, CA

May 5, 2023 4:57 pm

I am sending the picture of the track and also the wheels. I have not opened the closet door to remove wheels.

It looks like concave track, where the wheels run over the track. My house was constructed during 1984 and it was put at that time.

Can you suggest what product i should use to replace it? Also the will the wheels be plastic or metal

3 user uploaded images

6 Replies

Emily from SWISCO

May 8, 2023 10:27 am

Hello there!

It indeed looks like you have a track for concave roller wheels like our 23-270, 23-271, and 23-272. However, I'm afraid I can't identify the roller from these photos. I would need to see an unobscured view of it in order to help.

Quick Learner from Pleasanton, CA

May 8, 2023 2:14 pm

Greetings,
Thanks for your response.
1)

Track length is around 94 inch. The product that you shared have shorter length. Do you carry product with that length? If not what is your suggestion.

2)

Regarding roller it is metallic roller. Do you supply metallic roller. I noticed from your product it is plastic or nylon. Can they withstand that much weight and what is the durability.

I will try to open the roller from the frame and send you the picture next time.

Regards

Emily from SWISCO

May 9, 2023 8:38 am

That's not a size we sell, unfortunately. However, what you can do is use two smaller tracks, cut off the excess, and then butt them together.

We sell a few closet rollers with metal wheels but we always recommend sticking with the original hardware the door was designed to use.

Quick Learner from Pleasanton, CA

May 28, 2023 1:04 pm

Greetings,

Thanks few follow-up questions.
1)

As my doors are heavy. If we take two pieces and then join together will it be smooth?

2)
Will Stainless steel or Aluminum or Brass track is good? What are your recommendation?

Thanks
R

Emily from SWISCO

May 31, 2023 8:55 am

That would depend on how steady your hand is. If it's cut properly then it will be smooth, yes. We like to recommend a fine tooth hacksaw.

I'm afraid we only sell the 23-270, 23-271, and 23-272 tracks in white and satin silver. I am sorry for any inconvenience.