Need to replace balance

Hey there,

Thanks for your post! It looks like your window balance is jammed in the channel. Take a look at the video tutorial below to see if it might help to guide you with removing it from the window.

There are also a few others tagged below the thread with instructions on what we need to see to identify the balances and how to remove/install them, once you have the hardware to complete the repairs.

Please don't hesitate to reach out with any questions you might have.