Need to replace balance in 24 windows need help identifying the part number to order

Question

I can't seem to identify the exact part I need. These are for 3050 single hung PGT windows and they're stamped 2840 I understand it's a block and tackle and I need the entire new assembly but the top and bottoms on several of your models look similar to me, so I'm not sure which I should order. Thank you! - Henry

Emily · Accepted Answer

Hi there Henry.

Thanks for reaching out to us. Based on these photos, I recommend the S395-29 with the 2840 stamp option. This comes fully assembled with the 19-005 top and 15-001 (1-1/8" deep) bottom fittings. Take a look and see if this matches your repair needs.

Please let us know if you have any questions.

Close up view of the S395 balance top.

Close up view of the S395 balance shoe.