Tom from SWISCO responded:
September 12, 2022
Hello! We do sell this balance assembly, but its components are only available separately. See our 15-180 pivot shoe, 15-181 detent clip, 15-182 bushing, and Series 190 spring. I am confident that these products will work for you, but let me know if you had any questions. |
Tom from SWISCO responded:
September 16, 2022
No, we have the coil itself. That's the Series 190 spring that I mentioned. If you haven't already, I highly recommend reviewing each of the photos I recommended. We have detailed information on each product's respective store page, which I linked to previously. There could be lots of reasons why your balance is failing to hold up the sash, but the most common and likely explanation is simply that your springs are old. Coil springs lose tension over the years and eventually the weight of the sash becomes too much for them to reliably support. There's usually not much else to it. |
Tom from SWISCO responded:
September 16, 2022
Great, glad to hear it! Thank you so much for your business and please let me know if we can be of any further assistance. |