Need to replace my broken spiral balance for a tilt window (19yrs old)

A handy person from Freehold, NJ says:
Tube length is 28 1/2 inches long and 3/8 inch think. I tip is broken but it appears to be red. Can you please provide me with the model number of the spiral balance I need for my tilt out window.
User submitted a photo of a window balance.
A handy person from Freehold, NJ says:
I re-measured the spiral balance tube that needs to be replaced on my tilt out window and it is exactly 28 1/2 inches long (which seems like an odd size). I measured the tube only. Do I need to replace it with a tube 28 inches or 29 inches, please advise. Thanks.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting! I think you can get away with using our S900-29 spiral balance with a Red Tip.
A quick learner from Freehold, NJ says:
I ordered and installed a pair of your S900-29 spiral balances with a red tip as you suggested and they worked perfectly. I watched your video and installation was a snap.
Thanks for your help.
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