Need to replace the channel balance on 2 windows

Home Owner from Santa Barbara, California
Removed this from a window that does not stay open. The hook broke so the picture does not sow the V shaped thing at the end of the hook.

On the end piece there is this PAT.6598264

Thank You
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6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length of 21-5/8" which is what makes it custom.

What I will do now is email you a purchase link and price quote for (2) balances that you can use to place an order on our website. If you have any questions just let me know!

Home Owner from Santa Barbara, California
Thank you. I will wait for the link to purchase these parts.
Emily
Emily from SWISCO
SWISCO
Expert

It looks like the email went through on our end so you may want to check your spam/junk folder just in case. If you still don't see it, let me know and I can send you a new one!

Home Owner from Santa Barbara, California
I already ordered 2, do you see the order?
Emily
Emily from SWISCO
SWISCO
Expert

Yes, I do! Thank you for your business, it means a lot to us. Good luck with the repair and let us know if you need anything else!

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