Need to replace two single hung window balances

Contractor from Oakland, CA
The balance is stamped with "23 5 EV CMC 7". I'm not sure which top or shoe to get.
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Jasmine
Jasmine from SWISCO
SWISCO
Expert

This balance has a similar appearance to a few different balances we supply. To narrow down the correct replacement, I'll need to see a photo of the spring on the balance; particularly the bracket that should be attached to the bottom of it.

Please feel free to reach out with any questions you might have!

Home Owner from Oakland, CA
Here are some more photos.  Thank you for taking a look!
2 user uploaded images
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for the additional photos! These balances can be replaced with either the S380-24 or the S385-24. You'll need to confirm the shoe's depth to confirm the series.

The stamp option is likely be the the 2350 stamp option but it would be a good idea to double check that the sash weighs between 23 to 27lbs.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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