Need window channel guide for bathroom window

Question

I need to replace the window guides in a bathroom window. The specs seem to match 17" Series 390 Channel Balance (the shoe is 1 1/8 inch deep), but for two issues: (1) the metal to metal length is exactly 16.5, not 16 and not 17 inches. And stamped on the metal is 1620B. (Photos attached.) Thanks, you've been so helpful in the past.

Tom · Accepted Answer

Hello! We can supply this balance, but it will have to be a custom order due to its length. What I'll do now is email you a purchase link and price quote that will allow you to add 2 of these to your cart. You can then checkout as normal.

To summarize, these will be a 16.5" long Series 390 (measuring just the metal channel) with a 16205 stamp, which should be the same as your original.

Please let me know if you had any questions or wanted to make any changes. I would be happy to accommodate you.