Need window coil balance springs

A quick learner from Staten Island, NY says:
Have Capital double hung replacement windows that were installed in 2000 - bottom vinyl sash is 28 in. wide and 22 in. high. Window coil balance springs snapped on two windows and the coil springs are 1/2/in wide. If better photos are needed let me know.
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Casey from SWISCO responded:

Hello,

Take a look at our 15-180 pivot shoe, which uses the 1/2" wide Series 190 coil springs. Look over these parts and related items to replace any damaged parts of your coil balance assembly. Thank you!

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