Need window spring guides : SWISCO.com

Home Owner from Burns, Oregon

Aug 26, 2022 4:17 pm

We need to fix the window. It has no spring guides currently.

We can send more pictures as needed.

Can you help us find the springs we need?

5 user uploaded images

4 Replies

Tom from SWISCO

Aug 30, 2022 11:15 am

Hello! The part in question is called a top sash guide. Yours in particular looks like it could be a match for either our 18-008 or 18-008H, depending on the hole placement. Review both products and see what you think!

Detail of 18-008

Dimenisons for 18-008H

Home Owner from Burns, Oregon

Aug 30, 2022 2:40 pm

Hi Tom,

This is Kirby here. I am a real estate broker helping the Quicks sell their home. I will be helping them complete some repairs, including this window.

I think we'll actually need the entire setup, including balance spring etc. The problem right now is that the window has nothing in that channel that will hold it up when you open it. No springs or anything. So that is what makes me think we'll need the whole setup.

Please call me if you can.

Thank you,

Kirby

Tom from SWISCO

Aug 30, 2022 3:02 pm

Hello, Kirby. I unfortunately do not have a phone line. We can only assist you right here on this page.

As for the balances, if they are missing entirely then we will not be able to make a recommendation. We can only identify these by using the original hardware as a reference. Balances are very complicated parts that come in many, many different varieties. It's just not possible to make a recommendation without the original to go off of.

Is there an identical window in the house that still has the balances intact? If so, we can use that.

If there are no identical windows in the house, and no balances at all, then we cannot offer a replacement option. You would have to contact the original supplier of the window to see if they have a record of what hardware this window model used.