Needing Channel Balances and Top Sash Guides

A home owner from Arizona says:
May 3, 2020

Hello,

I am Bruce Jackson and I need replacement window parts. The channel balance is 22" long (metal length) and 5/8" wide with the stamp of "2130" in the attached picture. I also need 2 black top sash guides. There is also a bottom sash guide in the picture that is missing on one side. Please let me know what other information you need to determine the correct parts to order.

Thank You!

Bruce

Thumbnail of the uploaded file named 82EED0FF-A5F6-4123-B399-659D1FED4703.jpeg
Thumbnail of the uploaded file named 6423E4D6-E6AC-46F4-8DC1-515E6DFDC5B1.jpeg
Thumbnail of the uploaded file named 677C5067-FE9A-4C5F-84C2-3BEC1CAC7971.jpeg
Thumbnail of the uploaded file named 421174B4-0D0D-492D-B1FA-2555CE49F3FE.jpeg
Thumbnail of the uploaded file named 0AB8EBFF-17AB-4437-92ED-A9D791C31720.jpeg
Profile picture of Tom
Tom from SWISCO responded:
May 6, 2020

Hey, Bruce. I don't know what your balance is,  unfortunately. The stamp only indicates how strong the spring is. In order to identify the Series, I need you to show me a clear picture of the top and bottom nylon fitting.

The top sash guide at least looks like our 18-174. We do not carry the face guide in your last pictures.
A home owner from Arizona says:
May 7, 2020
I am sorry about the added pictures. Here they are.

Thank You!

Bruce
Thumbnail of the uploaded file named IMG_4968.jpg
Thumbnail of the uploaded file named IMG_4969.jpg
Thumbnail of the uploaded file named IMG_4970.jpg
Thumbnail of the uploaded file named IMG_4971.jpg
Thumbnail of the uploaded file named IMG_4972.jpg
Profile picture of Tom
Tom from SWISCO responded:
May 7, 2020

These pictures are perfect! Thank you, Bruce. I recommend our S395-22 channel balance. This comes with a 19-005 top and 15-001 bottom nylon fitting, which look pretty much like what you have. Just make sure all of our dimensions match up.
A home owner from Arizona says:
May 7, 2020
Thank you Tom! I appreciate your help.

V/R

Bruce
5/8" Top Sash Guide, Alenco
5/8" Top Sash Guide, Alenco
18-174
$1.96
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.