Needing parts

Question

Hello

My name is Debbie I am from Otterbein Service Department I am needing these parts if you sell them. The company I purchased them from before has gone out of business can you help I need 12.

Thanks

Debbie

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either an S380-12 or S385-12 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need 1140 spring strength options for your replacement balances.

Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.